Locations

Answering Service Locations and Service Areas

Live answering services in Buffalo, Rochester, Syracuse, Greer, Upstate SC, and Southeast markets including Columbia, Charleston, Charlotte, and Atlanta.

Two Regional Hubs, One Answering Service Team

Abbott Answering Service supports New York businesses in Buffalo, Rochester, Syracuse, Lackawanna, and surrounding communities, while the Greer office serves Upstate South Carolina and nearby Southeast markets.

Businesses in either region can use Abbott Answering for live answering, after-hours coverage, overflow support, professional intake, dispatch notes, and secure healthcare message delivery discussions. The account setup defines what callers should be asked, when messages should be escalated, and how information should reach your team.

Professional making a phone call in a modern office

New York Answering Service

716-827-3515. PO Box 342, Lackawanna, NY 14218. Serving Buffalo, Rochester, Syracuse, and nearby communities.
Business professional taking a phone call at a desk

South Carolina and Southeast

864-584-7130. 580 E. Howell Rd, Greer, SC 29651. Serving Upstate SC and nearby Southeast markets.

New York Answering Service Coverage

Abbott Answering serves New York businesses that need live answering, professional message handling, after-hours coverage, and overflow support. Call 716-827-3515 for New York answering service support.

Buffalo and Western NY

Support for medical offices, law firms, contractors, property teams, real estate offices, and service businesses in the Buffalo area.

Rochester Area

Live answering and small business support for Rochester organizations that need callers greeted professionally during busy or after-hours periods.

Syracuse and Central NY

After-hours and overflow answering for Syracuse professional offices, healthcare practices, property teams, and local businesses.

Upstate South Carolina and Southeast Service Area

Abbott Answering’s South Carolina location supports Greer, Greenville, Spartanburg, and nearby markets while also helping Southeast businesses stay responsive when their own teams cannot answer directly.

Greer, SC Office

580 E. Howell Rd, Greer, SC 29651. Call 864-584-7130 for South Carolina and Southeast answering service inquiries.

Upstate SC

Live answering support for Greer, Greenville, Spartanburg, and Upstate businesses that need 24/7 coverage or after-hours support.

Southeast Markets

Support for Columbia, Charleston, Charlotte, Atlanta, and nearby communities where professional remote answering can keep callers connected.

Coverage for New York and the Southeast

New York organizations can use Abbott Answering Service for patient calls, attorney intake, commercial messages, property issues, real estate inquiries, home health calls, and after-hours overflow. South Carolina and Southeast organizations can use the same live answering workflows through the Greer office.

Each account can define greetings, questions, urgency rules, on-call routing, and delivery preferences so callers receive a professional response and your team receives useful information.

New York phone

716-827-3515 PO Box 342, Lackawanna, NY 14218

South Carolina phone

864-584-7130 580 E. Howell Rd, Greer, SC 29651

Location Questions

Do I need to be near an Abbott Answering Service office?

No. Abbott can answer calls for organizations anywhere in the United States, with account instructions built around the way each business handles callers and messages.

Which number should I call?

Call 716-827-3515 for New York inquiries and 864-584-7130 for South Carolina or Southeast inquiries. If you are unsure, use the Contact form and select Not Sure.

Find the Right Answering Service by Region

A New York business may need after-hours patient messages, legal intake, property maintenance calls, or overflow support during the workday. A South Carolina or Southeast business may need the same live answering support across Greer, Greenville, Spartanburg, Columbia, Charleston, Charlotte, Atlanta, or nearby markets.

Abbott Answering Service keeps coverage straightforward while still allowing each account to be tailored. Organizations can describe the hours, call types, urgency rules, and message delivery preferences that matter to their team.

The service area is broad, but the account setup stays specific. A local medical office, law firm, property manager, contractor, real estate team, or home health provider can define the caller questions and routing details that make sense for its own operation.

Need help choosing a service?

Tell us what types of calls you receive, when you need coverage, and which region your business serves.